"Thanks Vickie for pointing out the survey she told me i could win $300 shopping spree, she said no one ever does the survey. Hope i win kids will need clothes for school this would help. Thanks"
"Overall a great experience. Keep up the good work."
"Always a place I can find an outfit I’m confident wearing."
"I like the way the store has been redone; better lighting, great displays & plenty of room to move around!"
"It was wonderful I'm always in there for hours looking at everything! It's a nice comfortable environment and a great place to shop."
"I love the store! AWESOME prices, unique things and very nice associates. They were very friendly to my 2 year old son too."
"The WORSE I have been treated at gordmons. Manager was so rude all i could do was try my best to not get more upset so i bought what I had and left. Did tell the wonderful lady that rang me up what happend"
"Decent except for the joke of trying to check out. Was about to drop my purchases on the counter and walk out."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"We live in Iowa and the survey questions pertaining to customer service are always a 10 because seriously we are as a whole courteous people."
"Everything was great just need more toddler boy clothing selection"
"It was a good experience. I wish I would have had more money to spend. I did apply for the credit card but was not sure what happened as I have an inquiry on my report but did not receive any information on whether or not I got the card."
"Fantastic !! Had better luck finding what i wanted at Gordmans than the mall !"
"Always have what I'm looking 4"
"Check out was good about the company credit"
"Love the associate who helped me (Tina) very friendly, understanding and helpful!!"
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
A rep from Gordmans, Cedar Rapids, I, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”